Tours | MORNING TOUR IN METEORA'S ''STONE FOREST'' WITH GREEK LUNCH
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Highlights
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Product overview
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What's included
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Additional information
DESCRIPTION:
Embark on a 4-hour tour, discovering the ancient, medieval and modern history of Meteora’s ''Stone Forest'' with its Monasteries, Hermitages and hidden spots for an exclusive experience.
SCHEDULE:
Begins: 08:20
Pick up point: In front of Kalambaka train station or any other place near Kalambaka if you request (e.g. your hotel).
Duration: 4 hours
TOUR HIGHLIGHTS:
Discover the history of Meteora with an English-speaking local tour leader
Visit remaining Hermitages, where Greek Monks practiced asceticism
Admire all Meteora monasteries and tour 3 interiors for a cultural experience
Capture Meteora’s magnificent landscape and enjoy breathtaking view
- Enjoy a greek lunch at the end of the tour at a local, traditional restaurant
PRICE INCLUDES:
- Hotel or any other point near by - pickup and drop-off
- English guided minibus tour
- Visit to three Meteora monasteries
- Visit to Saint Antonios and the cave of St. George the Mandilas
- Traditional Greek lunch
- Water
NOT INCLUDED:
Entrance fees to the monasteries and museums are not included.
Terms and Conditions
Terms and conditions
RESPONSIBILITY
Read Carefully: Responsibility Statement and Liability Disclaimer
This document represents the entire agreement between the participant and “Meteora Tour”.
“Meteora Tour” reserve the right, without penalty, to make changes in the published itinerary and/or to withdraw the program announced, whenever, in their judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or safety of tour participants.
Dates, schedules, program details, and costs, although provided in good faith based on information available at the time of publication of the brochure or catalog, are subject to change and revision.
All participants must ensure they are medically and physically fit for travel.
Participants are required to advise the provider, in advance, of any physical, medical or other special needs that require accommodating.
“Meteora Tour” reserve the right, without penalty, to decline to accept any person as a participant in a program, or to require any participant to withdraw from the tour at any time, if that individual’s participation poses a direct threat to health or safety.
Since “Meteora Tour” doesn’t own or manage hotels, carriers or restaurants, venues used as such we are not liable for the non-performance or improper performance of these thereof we have no responsibility for inconvenience, loss or damage, any cancellations caused by the proprietors or operators.
Baggage and personal effects are at all times the sole responsibility of the participant. “Meteora Tour” will not accept liability for any loss or damage to baggage or any of the passenger’s belongings. Passengers should report any lost items to the “Meteora Tour” guide, who will assist in completing a lost property form that can be used for any insurance claim in this matter.
THE BOOKING CONTRACT
Your booking is confirmed and a contract exists when the Tour Operator or your travel agent issues a written confirmation after receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to the Tour Operator or authorized agent immediately. Please ensure that names are exactly as stated in the relevant passport.
You must be at least 18 years of age to make a booking. You agree to provide full, complete and accurate information to the Tour Operator.
BOOKING ON BEHALF OF OTHERS
By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your Tour booking, notifying the Tour Operator or your travel agent if any changes or cancellations are required and keeping your party informed.
By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and the Tour Operator will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.
PERSONAL INSURANCE
Personal insurance is not included. It is your responsibility to take out appropriate travel insurance. Although “Meteora Tour” and its representatives will always strive to ensure safe and enjoyable completion of its tours they cannot be held responsible for the personal safety of participants. Each participant shall be fully responsible for his/her personal health, medical needs and safety.
“Meteora Tour” is not responsible or liable for loss, damage or theft of luggage or personal belongings, illness, disappointments or frustrations while on tour, nor is “Meteora Tour” responsible for any type of trip interruption due to weather and other unforeseen circumstances. To avoid charges for cancellation due to covered reasons, we highly recommend the purchase of comprehensive trip insurance.
REVISIONS AND ERRATA
The materials appearing on Meteora Tour’s web site could include technical, typographical, or photographic errors. Meteora Tour does not warrant that any of the materials on its web site are accurate, complete, or current. Meteora Tour may make changes to the materials contained on its web site at any time without notice. Meteora Tour does not, however, make any commitment to update the materials.
DISCLAIMERS AND LIMITATION OF LIABILITY
The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, and accuracy.
To the extent permitted by law, Meteora Tour will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
Meteora Tour makes no warranty that the functionality of the Website will be uninterrupted or error-free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Meteora Tour for death or personal injury as a result of the negligence of Meteora Tour or that of its employees or agents.
COPYRIGHT
All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Meteora Tour or otherwise used by Meteora Tour as permitted by law.
In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
LINKS TO THIRD PARTY WEBSITES
Meteora Tour Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
IMAGES AND MARKETING
You agree that, while participating in any Tour, images, photos or videos may be taken by other participants, the Tour Operator or its representatives that may contain or feature you. You consent to any such pictures being taken and grants a perpetual, royalty-free, worldwide, irrevocable license to the Tour Operator, its contractors, sub-contractors and assigns, to reproduce for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.
Tours
PRICING
Our prices are subject to change without notice. Customers that have already made a purchase are not obliged to pay the difference in case of an increase in prices. Meteora Tour are not liable for refunding the difference in the case of price reduction.
All prices provided are on a per person basis unless otherwise stated.
Children up to 7 years of age participate for free. Persons over the age of 7 are obliged to pay the adult rate.
Prices include local taxes. Prices do not include tips, personal expenses or personal insurance.
BOOKING AND CONFIRMATION
Every customer is responsible for providing accurate information during the booking process. When a booking has been made through our website, customers will receive confirmation and voucher via email. This document must be saved as evidence of purchase and be presented on the day of the tour. Meteora Tour reserves the right to refuse service to any customer without a voucher.
Users are advised to check the details of the booking and should inform Meteora Tour immediately of any errors. Changes may be made up to 48 hours after booking.
PAYMENT
All tours booked through the website of Travelopos. Upon receipt of the payment Meteora Tour will issue a voucher and send it via email. The voucher must be printed, as proof of purchase, and be presented on the day of the tour.
Payment in full (100%) is required at the time of booking.
Discounts are valid up to 120 days to the scheduled excursion.
“Meteora Tour” reserve the right to cancel the reservation and impose cancellation charges should payments not be received within the above specified periods.
CANCELLATION AND REFUND POLICY
IMPORTANT
Dear clients due to the unfolding Covid-19 Pandemic and the massive amount of refund claims coupled with the missing new bookings is putting an enormous strain on our liquidity.
Therefore, we are forced to take measures in order to keep our company alive and save our employees’ jobs.
We would really appreciate your understanding during this unprecedented global crisis. As you may all understand, due to the severity of the current situation, it is humanly impossible to fully refund instantly all our dear customers who choose to book tours with us!
Instead, we offer you the following 2 options for your full refund:
- You can receive via e-mail a voucher to the full amount to be used by anyone you choose or yourself valid for the next 3 years. If for any reason you will not be able to travel within this time frame of 3 years, we can either postpone the validity or offer you a full refund. Also, this voucher can be used by your family or friends as a gift.
- If you choose for a full refund, we will be able to fully refund you 2-3 months after this global crisis is over.
There is nothing to gain if the travel agents go bankrupt, as the guarantee systems in place will not be able to absorb all the refund claims of consumers. We totally understand that the current unprecedented situation presents challenges for everyone alike. We deeply apologize for any inconvenience this may cause! We sincerely hope that this crisis will soon be over and that we will have the opportunity to see you here at Meteora as you had planned originally.
PUNCTUALITY
Customers should adhere to the time on their voucher. If a customer does not arrive on time, Meteora Tour will consider this a no-show, the tour will be cancelled and no refund will be provided. It is recommended that you plan to arrive at least 10 minutes prior to the start of the tour.
TAXES
VAT 24% and all legal taxes
PRICING
Price is per person unless otherwise stated and subject to availability.
Prices shown are fully inclusive of taxes, levies and government charge current at the time of publication. Prices do not include tips, personal expenses or personal insurance.
Prices shown are for payments made by cash or via credit card payment.
Children from 0-7 years old participate for free, Persons over the age of 7 are obliged to pay the adult rate.
CHANGE OF USE
Meteora Tour reserves the right to:
change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Meteora Tour shall not be liable to you for any such change or removal and.
Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
ADVICE
The contents of Meteora Tour website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
Meteora Tour VOUCHERS
You will receive a personalized Meteora Tour Voucher for each tour, event or service booked.You must provide the original, authentic Meteora Tour Voucher to the appropriate service provider in order to redeem your tour, ticket, or package. Your reservation cannot be honored or redeemed without presenting a valid Meteora Tour Voucher.
For security purposes, when redeeming your Meteora Tour Voucher you must present the Meteora Tour Voucher. This is for identification purposes and helps us to prevent fraud.
In some cases, Meteora Tour also requires that you present the credit card used to purchase your tour or ticket at the time of redemption. This generally applies only to attraction and show tickets. This helps us to prevent credit-card misuse. You will be advised at checkout whether or not you must present the credit card used for booking. In some cases Meteora Tour will waive this requirement, generally to facilitate gift purchases. However this requirement can only be waived by contacting Meteora Tour’s Customer Care team once your booking has been confirmed, and any changes or amendments will be made at Meteora Tour’s sole discretion.
Please note that your Meteora Tour Voucher(s) can be confiscated – and immediately canceled without refund – if your signature and/or name do not match those shown on either your credit card or Gift Certificate.
All matters arising are subject to the laws of the Hellenic Republic without regard to its conflict of law provisions.
BY REGISTERING FOR THIS PROGRAM THE PARTICIPANT AGREES TO THE RESPONSIBILITY STATEMENT AND LIABILITY DISCLAIMER AND THE TERMS AND CONDITIONS HEREIN.
Privacy policy
Scope of this Privacy Policy
The Privacy Policy of Meteora Tour (referred to in this document as “we”, “our” or “us”) applies to the personal data that Meteora Tour collects and processes, and protects the privacy of your personal information.
Meteora Tour needs to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. Meteora Tour is firmly committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic and procedural safeguards to protect personal information in our care.
Meteora Tour always informs its customers in a clear manner for which purpose the personal data are collected. This Privacy Policy is a transparent summary that explains how we use, collect, manage, process and share the personal data of the customers.
Legal framework
This Privacy Policy is subject to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Personal data security
Personal information has the meaning given under your local data protection law, and, where the GDPR applies, the meaning of personal data given under the GDPR. Personal information generally means information which relates to a living individual who can be identified from that information, or from that information and other information in a person’s possession, including any expression of opinion, whether true or not, and whether recorded in material form or not, about an identified or reasonably identifiable individual, and any indication of intention in respect of an individual.
Meteora Tour collects your personal data only for explicit and legitimate purposes, when you book a tour with us or when use our services. We keep certain personal data, in particular the information with which we can identify you.
We commit ourselves to take all reasonable measures to safely collect, process, store and share your data. We also ensure that the companies we work with will handle your personal data with the same carefulness as we do. Meteora Tour always communicates how your personal data will be used.
Overview of the stored data
>Meteora Tour commits itself to request only the personal data that are necessary to achieve its purpose.
As a result, we may collect and process the following information about you:
? name, first name, email, telephone
? information regarding your tour(s) and information about our services
? your communication with us (for example your emails, letters, calls)
? your messages on social media directed at Meteora Tour
? your feedback
? your preferred departure locations
? if you need special help
In some circumstances, we may collect personal information from you which may be regarded as sensitive information under your local data protection laws. Sensitive information may include (without limitation) your racial or ethnic origin, philosophical or religious beliefs or affiliations, sexual preferences or practices, criminal record and the alleged commission of an offence, membership of political, professional or trade associations, biometric and genetic information, passwords and financial information and health information, and (in the USA) any personal information relating to a child under the age of 13. We will only collect sensitive information in compliance with your local data protection laws, with your explicit consent and where it is reasonably necessary for, or directly related to, one or more of our functions or activities (e.g. to make travel arrangements), unless we are otherwise required or authorised to do so by law. To the extent permitted or required under your local data protection laws, you consent to us using and disclosing your sensitive information for the purpose for which it was collected, unless we subsequently receive your consent to use it for another purpose. For example, if you disclose your religious beliefs to us because you are interested in, for example, certain holiday packages, in which case you consent to us using and disclosing that information in connection with facilitating your request. We will not use sensitive information for purposes other than those for which it was collected, unless we subsequently receive your consent to use it for another purpose.
Processing purposes
Meteora Tour uses your personal data for the following purposes:
? to deliver our services to you
? to communicate with you
? to let you know if there are any changes to your booking
? to contact you by email and/or SMS for administrative or operational reasons, for example to send you a confirmation of your bookings and payments, to inform you about your travel schedule or to advise you about possible delays and changes
? to request for your feedback by email and/or SMS, since your opinion is of great importance to us
? the business purposes for which we will use your information include accounting, invoicing and audit, credit card or other payment card verification, fraud screening, security, legal purposes, statistical and marketing analysis, system testing, maintenance and development
Secure processing
We commit ourselves to take appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against unintentional loss, destruction or damage. When you provide your personal information on our website, this information will be transmitted securely over the internet by the use of high-quality encryption.
For the processing of information of the travelers and the customers, Meteora Tour uses software which is PCI DSS compliant. This means that we meet the high security standards to protect your payment card data when you provide us with this information.
As described in this Privacy Policy, we may share your personal data with third parties in the cases where it is necessary for the provision of our services. When Meteora Tour shares your personal data with third parties, we require these third parties to take the appropriate technical and organisational measures to protect your personal data.
If your personal data are transferred outside the EEA (the European Economic Area includes the European Union, Iceland, Liechtenstein and Norway, also known as the “EEA”), we require that appropriate precautionary measures have been taken.
Right to object to processing
You have the right to object to the processing of your personal data due to your specific situation, at any time. Meteora Tour ceases to process the personal data unless we point out overriding legitimate reasons for the processing that outweigh your interests, rights and freedoms.
Obligation to report in case of data leaks
In case of a data breach where there is a risk for the violation of the rights and freedoms of the individuals, Meteora Tour promises to report as soon as possible to the supervisory authority and this no later than 72 hours after the first discovery of the data leak.
If the data breach is likely to pose a high risk to your rights and freedoms, Meteora Tour will immediately report the data breach to the customer whose personal data is leaked.
Right to request access to your own personal
data, right of rectification and the right to be forgotten
You have the right to request access to your own personal data. You also have the right to consult the booking information regarding the flights you have taken with us.
At the request of the customer, personal data can be rectified. If the information we have about you is not correct, please have it amended as soon as possible. This can be done by contacting Meteora Tour and we will update the data as soon as possible. The contact details of Meteora Tour can be found on our website:
https:/meteora-tour.gr/contact-us/
At the request of the customer, certain data can be deleted, but always taking into account the storage period and the necessity of the data for the execution of the contract. As a result, the personal data will be deleted as soon as possible on condition that there are no justified reasons to keep them up-to-date.
The starting point is that only data provided by the customer or data provided in his order can be corrected or deleted.
If you have questions concerning your personal data, please contact Meteora Tour .
Retention period of personal data
Meteora Tour stores your personal data for a period of three years from the invoice date.
At the end of the retention period or on a valid request of the data subject, the personal data will be deleted, unless there are reasons of public interest to keep the personal data for a longer period.
Marketing communication
You can choose whether or not you want to receive marketing communication. We will only send marketing communication to the customers who have given a voluntary and explicit permission to receive our newsletters. The newsletters contain information about special offers and relevant material. Please note that we do not share your contact information and personal information with other companies for marketing purposes, unless we have obtained explicitly your consent to do so.
You can ask at any time to end marketing communication by sending an email to info@meteora-tour.gr with the title ‘GDPR: end marketing communication’.
You can also contact Meteora Tour to express your preference not to receive marketing communication.
Right to data portability
You have the right to request for your personal data with the aim to switch to another service provider. Meteora Tour promises to provide the personal data in a structured and readable form.
When the client exercises the right of data portability, he has the right to ask that the personal data, if technically possible, are directly transported from Meteora Tour to the other service provider.
Cookies or other tracking technologies
In order to improve our services, to offer you relevant information and to analyse how you use our website, we can use technologies such as tracking software, pixels and cookies. Keep in mind that in most cases we cannot identify you on the basis of the information we collect through these technologies.
We use software to monitor how the website is used in order to improve the experience of the customer. This software does not allow us to collect personal data.
In order to understand how our customers deal with the emails we send them, we use pixels, so that we can see whether the emails we send are opened or not.
We also use cookies on our website or in our emails. Cookies are small pieces of information that your browser stores on the hard drive of your computer.
You can delete cookies if you wish. All functions are still accessible without cookies.
Linked Sites
Our websites may contain links to third party websites over which we have no control. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any linked third party websites you visit as their privacy policy and practices may differ from ours.
IP addresses
When you access our website, use any of our mobile applications or open electronic correspondence or communications from us, our servers may record data regarding your device and the network you are using to connect with us, including your IP address. An IP address is a series of numbers which identify your computer, and which are generally assigned when you access the internet.
We may use IP addresses for system administration, investigation of security issues and compiling anonymised data regarding usage of our website and/or mobile applications. We may also link IP addresses to other personal information we hold about you and use it for the purposes described above (e.g. to better tailor our marketing and advertising materials, provided you have opted in to receive electronic marketing).
Questions
Questions, comments and requests regarding this Privacy Policy are welcome and can be addressed to info@meteora-tour.gr
If you have a complaint related to the exercise of your rights, you can contact us. The contact details can be found on our website: